Reference

How ck1991 Handles Your Personal Data

When you open an account with us, we collect only the data we need to run your account, process your wallet transactions, and keep your access secure.

Account data onlybKash, Nagad, Rocket wallet details protectedNo third-party data sellingYou can request deletionContact us anytime

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HOW WE PROTECT IT

Data Handling Practices You Can Check

We apply SSL encryption across every page and account session, so the data moving between your device and our servers is not readable in transit. Account access uses OTP verification sent to your registered mobile number, which means someone who does not hold your phone cannot log in even if they have your password. We keep your data only as long as your account is active or as long as applicable compliance rules require us to retain transaction records. After that, data is deleted from live systems.

SSL Encryption

Every account session runs over SSL. Data sent between your mobile browser or app and our servers is encrypted end-to-end, covering login, wallet input, and account updates.

OTP Account Access

Logging in requires a one-time password sent to your registered number. This step stops unauthorised access even if your password is ever compromised outside our platform.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Retention and Deletion

We hold account and transaction data only for as long as required. Once your account is closed and any mandatory retention period ends, your personal data is removed from our active systems.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Account Data Requests

To ask what data we hold on your account, or to request a correction, reach our account support team through the in-app chat on your mobile or desktop session.

Deletion Requests

If you want your account data removed, submit a deletion request via our support email. We will confirm receipt and process it within the timeframe required by applicable rules.

Wallet Data Queries

Questions about how your bKash, Nagad, or Rocket number is stored or used can be directed to our payment support channel — we explain exactly which token we hold and why.

Data We Hold and Why We Hold It

ck1991 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when registering — your name, contact details, and the mobile wallet number you use to transact, whether that is bKash, Nagad, or Rocket. That wallet number is stored solely to match your deposit to your account and to process your

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withdrawal back to the same source. We do not store your full wallet PIN at any point; only a tokenised reference that the payment rail itself generates. Beyond wallet data, we log your device type, browser session, and IP address each time you log in. This
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helps us flag unusual access and protect your account from unauthorised entry. We also retain records of your transaction history — amounts sent and received — as required by applicable financial compliance rules in the regions where we operate. You should be aware that access to
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ck1991 and the applicability of this policy depend on your local law and the eligible regions we serve. If you are unsure whether using this platform is permitted where you are, seek local legal advice before proceeding. We do not share your personal data with third-party
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marketers. Data may be passed to payment processors — including the bKash, Nagad, and Rocket networks — only to the extent needed to complete your transaction.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

What You Asked About This Privacy Policy

These are the questions we hear most often about how your data is collected, stored, and managed on your ck1991 account. If your question is not here, our support team can walk you through the specifics directly.

We store a tokenised reference tied to your wallet, not your raw number in readable form. This token is used only to match your deposit and route your withdrawal back correctly.

Yes. Submit a data access request through our support chat or email, and we will provide a summary of the personal data we hold against your registered account.

Send a deletion request to our support email with your registered mobile number. We confirm receipt, close the account if still active, and process deletion within the applicable timeframe.

This policy applies to account holders in eligible regions. Whether you can use ck1991 depends on your local law. If you are unsure, check what local rules say before opening an account.

We do not sell your data. We share only what is necessary with payment processors — bKash, Nagad, Rocket — to complete your transaction, and with compliance bodies where the law requires it.

Transaction records are kept for as long as applicable financial compliance rules in our operating regions require. After that mandatory period, records are removed from our active systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How ck1991 Handles Your Personal Data

Data Handling Practices You Can Check

SSL Encryption

OTP Account Access

Cookie Use

Retention and Deletion

Reach Us About Your Data

Account Data Requests

Deletion Requests

Wallet Data Queries

What You Asked About This Privacy Policy

01 Does ck1991 store my bKash or Nagad number?

02 Can I see all the data ck1991 holds on my account?

03 How do I get my personal data deleted?

04 Does this privacy policy apply to me if I am in Bangladesh?

05 Does ck1991 share my data with third parties?

06 How long does ck1991 keep my transaction history?

Privacy Policy

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